Virtual care is an important change and development in Ontario, during the COVID-19 pandemic. Virtual care helps to ensure patients continue to services and support during the pandemic. In an effort to streamline procedures for healthcare professionals The Ministry of Health and Long-Term Care has issued bulletins relating to virtual care. For additional information please refer to the following bulletins:

In order to use the secure and private “OTN Virtual Care Tool” you will need to obtain your ONE ID credentials. ONE ID is eHealth Ontario’s digital identity and authentication system, allowing health care professionals to securely access and connect with a single username and password. For Frequetly Asked Questions about the OTN One ID click here. If you have any additional questions please contact by phone at 416-800-3770 or email us at

OTN Virtual Care