Virtual care software is a type of software that enables healthcare providers and patients to interact remotely with each other. It enables remote consultations, visits, and follow-up care, enabling patients to receive treatment from their doctors without needing to go to a location like an office or clinic. Virtual care software can be used to improve care coordination and communication between providers and patients.
Rapid changes in virtual care solutions developed during the COVID-19 pandemic. In Ontario virtual care was promoted as a method of delivering care during the early stages of the pandemic. However, the Ontario Virtual Care Program video visit claims submission and payment option ended December 1, 2022; and payments transitioned to the OHIP Insured Framework.
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